How many people can one policy cover?
You can insure up to 2 adults and 10 kids when purchasing the insurance online.
Are cruises covered?
Certainly! Just make sure to select ‘Pacific’ when choosing your destination even if the cruise is going to be on Australian waters.
Do kids get a free cover?
Yes. Kids under the age of 25 can get free cover when accompanied by a parent or grandparent, and they’ll also have access to 24/7 emergency assistance no matter where in the world they travel.
Is there a way to reduce or remove my excess?
Yes, you can cancel your excess, but that’ll increase your premium amount.
Is the policy available to non-Australian residents?
No, unfortunately the policy is only available to permanent Australian residents.
Does the policy cover motorcycles?
Yes, you’ll still be covered if you ride a motorcycle. Just make sure that it has an engine capacity of 50cc or less. Always drive with a copy of a driving license from the country you’re visiting as well as your valid Australian Motor Cycle License.
Who is Virgin Money travel insurance underwritten by?
Their underwriters are Virgin Money Pty Limited.