How many travellers can I include in one policy?
You can add up to 11 people in one policy.
Is there a way to reduce or remove the excess on my policy?
No, unfortunately it isn’t.
Do kids get free cover?
Yes, you can add dependents to your policy at no added cost, granted that they’re under the age of 18, are travelling with a parent or grandparent, and are unemployed at the time of the trip.
Will I get rental vehicle excess?
Yes, the cover includes rental vehicle excess of up to $5,000, and your vehicle must either be a standard motor vehicle, a motor home, a motorcycle or a moped with an engine capacity of 200 cc or less.
Will I still be covered if my tour company goes under?
Unfortunately, Southern Cross travel insurance will not reimburse you for expenses that are caused by an insolvent tour operator or accommodation provider.
Is there an age limit when purchasing Southern Cross cover?
No, all their policies are available to travellers of any age.
Are there any extras that I can look forward to on my cover?
Yes, you have the option to increase your luggage limit to $10,000 per single item, or $15,000 for multiple items.