Are medical expenses included in my cover?
Yes, the Real Insurance comprehensive policy includes overseas medical expenses cover, as well as 24/7 emergency assistance which will be made available to you no matter where you are.
Do kids get free cover?
Yes, dependents under the age of 21 can get free cover when accompanied by a parent or grandparent, and on condition that they’re not under employment.
Is there an age limit when it comes to purchasing cover from Real Insurance?
Yes, Real Insurance is only available to travellers who are under the age of 79 years.
Will I get cover for delayed or cancelled trips?
No, Real Insurance will not cover you for the costs associated with a delayed or cancelled trip.
Is the cover available for non-Australian residents?
No, unfortunately the cover is only available for purchase by permanent residents of Australia.
Are cruises covered?
Yes, you will be covered if you go on a cruise, but you need to select ‘Pacific’ when choosing the destination even if the cruise will be taking place on Australian waters.
Who is Real Insurance underwritten by?
They are underwritten by Hollard.