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Kogan Insurance Reviews

Let Kogan travel insurance protect you and your belongings while you enjoy well-deserved downtime on your next vacation. Their policies include cover for a number of pre-existing medical conditions, free cover for dependents under the age of 21, as well as 24/7 international emergency assistance.

Overall rating 5/5
9 Reviews

excellent customer service

  • Review by Owen Glew
  • Sun May 2020, 6:20 pm
  • 2333 comment

I was supposed to go on vacation two months ago, but a medical emergency happened to me. I had to see my doctor because I developed severe allergies from my medicines. Thankfully, I availed the travel insurance of Kogan in trip cancellation. The insurance company acknowledged my request after filing it and well-understood my concern. The insurance representative helped me, answered my queries, and informed me on how to go about the process. I liked that I had peace of mind because they handled my case professionally. I gave them the necessary documents, which were not too many. When I asked for the status, they promptly gave me a reply. I was able to contact them quickly. They approved my claim request, which I got after about a month. The overall experience was great. I would recommend this to other travelers who need peace of mind in case an emergency comes in...Read More

I was supposed to go on vacation two months ago, but a medical emergency happened to me. I had to see my doctor because I developed severe allergies from my medicines. Thankfully, I availed the travel insurance of Kogan in trip cancellation. The insurance company acknowledged my request after filing it and well-understood my concern. The insurance representative helped me, answered my queries, and informed me on how to go about the process. I liked that I had peace of mind because they handled my case professionally. I gave them the necessary documents, which were not too many. When I asked for the status, they promptly gave me a reply. I was able to contact them quickly. They approved my claim request, which I got after about a month. The overall experience was great. I would recommend this to other travelers who need peace of mind in case an emergency comes in.

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excellent customer service

  • Review by Caleb Molineux
  • Sun May 2020, 6:20 pm
  • 0 comment

Kogan's Travel Insurance much helped me when an earthquake happened in the place I visited. I went to Bali, Indonesia, late last year for a vacation of a lifetime. However, when I was about to head to the airport for my flight, an earthquake rocked Bali. The safety team in the country advised us that they would check the airport, but there would be a delay in our trip. I called up the insurance company and said they got me insured for this type of delay. Since it was the wee of the night, they made me stay in decent accommodation nearby while I was waiting. The action was swift, and I was also glad about their effort. Flight delays are a hassle and can mess with your mood, but the representative that I talked to sure knew how to handle these cases; she was understanding and patient. I am thankful for Kogan's action at that time because it helped the inconvenient situation lighten up. I would surely recommend this to my friends to get their travel insurance policy from Kogan...Read More

Kogan's Travel Insurance much helped me when an earthquake happened in the place I visited. I went to Bali, Indonesia, late last year for a vacation of a lifetime. However, when I was about to head to the airport for my flight, an earthquake rocked Bali. The safety team in the country advised us that they would check the airport, but there would be a delay in our trip. I called up the insurance company and said they got me insured for this type of delay. Since it was the wee of the night, they made me stay in decent accommodation nearby while I was waiting. The action was swift, and I was also glad about their effort. Flight delays are a hassle and can mess with your mood, but the representative that I talked to sure knew how to handle these cases; she was understanding and patient. I am thankful for Kogan's action at that time because it helped the inconvenient situation lighten up. I would surely recommend this to my friends to get their travel insurance policy from Kogan.

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great service

  • Review by Dylan Hack
  • Sun May 2020, 6:20 pm
  • 0 comment

I availed Kogan's Travel Insurance because my friend told me about their best offers. One of the reasons why I got one was their offer that the insuree has unlimited emergency medical assistance in case something happens to me in the country I plan to visit. Accidents can happen anytime; hence, getting insurance would give me peace of mind. The package also includes access to a medical specialist or practitioner. Therefore I do not have to worry about finding a specialist in any country that I visit in case an emergency arises. They also offer transfers back to Australia. However, a recent development happened, and I had to cancel the policy. Few days after I bought the plan, I lost my job. I had to cut this policy because I needed to prioritize other expenses at home. Since I haven't made any trips, they gave me a full refund. Thank you for this convenience, Kogan...Read More

I availed Kogan's Travel Insurance because my friend told me about their best offers. One of the reasons why I got one was their offer that the insuree has unlimited emergency medical assistance in case something happens to me in the country I plan to visit. Accidents can happen anytime; hence, getting insurance would give me peace of mind. The package also includes access to a medical specialist or practitioner. Therefore I do not have to worry about finding a specialist in any country that I visit in case an emergency arises. They also offer transfers back to Australia. However, a recent development happened, and I had to cancel the policy. Few days after I bought the plan, I lost my job. I had to cut this policy because I needed to prioritize other expenses at home. Since I haven't made any trips, they gave me a full refund. Thank you for this convenience, Kogan.

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Awesome service

  • Review by Logan Cambage
  • Sun May 2020, 6:20 pm
  • 0 comment

My wife and I have three kids, and I all enrolled them under my insurance with Kogan. As millennials, my kids love to travel to new places, explore new wonders, and try the local culture. We went to Japan last year to witness the Cherry Blossom Festival. Of course, we went to the best places that a visitor can see Cherry Blossom. On our way back to our hotel, one of my kids slipped on a floor. We planned to rush him to the hospital so that an attending doctor could see him. I was worried about the expenses since we were not able to consider contingency funds during that trip. My wife reminded me though we all had travel insurance, and she asked me to contact Kogan. Thankfully, insurance covered my son. I was able to claim 100% of the total expenses. The best thing about it was, as part of Kogan's policy on dependents, protecting my kids was for free. Surely I would recommend Kogan...Read More

My wife and I have three kids, and I all enrolled them under my insurance with Kogan. As millennials, my kids love to travel to new places, explore new wonders, and try the local culture. We went to Japan last year to witness the Cherry Blossom Festival. Of course, we went to the best places that a visitor can see Cherry Blossom. On our way back to our hotel, one of my kids slipped on a floor. We planned to rush him to the hospital so that an attending doctor could see him. I was worried about the expenses since we were not able to consider contingency funds during that trip. My wife reminded me though we all had travel insurance, and she asked me to contact Kogan. Thankfully, insurance covered my son. I was able to claim 100% of the total expenses. The best thing about it was, as part of Kogan's policy on dependents, protecting my kids was for free. Surely I would recommend Kogan.

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Awesome service

  • Review by Elizabeth Vida
  • Sun May 2020, 6:20 pm
  • 0 comment

I have experienced the best and the worst. I had the worst diarrhea that lasted for a couple of days. I travel for culture, especially food. I visited this place that is famous in Asia for its street foods. When I went home, I suffered from stomach cramps and had to go to the bathroom a couple of times. Eventually, I decided to go to the hospital and had myself checked. I reached out to Kogan Travel Insurance for my case that I got sick during the trip. They helped me also locate the closes medical facility to me. Thankfully, it was an outpatient case, so I just took with me and kept the medical receipts for the treatment and remedies, and the doctor's report. When I came back from my trip, I contacted Kogan Travel Insurance to file a claim. I experienced the best with Kogan. I gave the pertinent documents to the company as support to my request. I was able to receive an insurance claim...Read More

I have experienced the best and the worst. I had the worst diarrhea that lasted for a couple of days. I travel for culture, especially food. I visited this place that is famous in Asia for its street foods. When I went home, I suffered from stomach cramps and had to go to the bathroom a couple of times. Eventually, I decided to go to the hospital and had myself checked. I reached out to Kogan Travel Insurance for my case that I got sick during the trip. They helped me also locate the closes medical facility to me. Thankfully, it was an outpatient case, so I just took with me and kept the medical receipts for the treatment and remedies, and the doctor's report. When I came back from my trip, I contacted Kogan Travel Insurance to file a claim. I experienced the best with Kogan. I gave the pertinent documents to the company as support to my request. I was able to receive an insurance claim.

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excellent service

  • Review by Layla Kreitmayer
  • Sun May 2020, 6:20 pm
  • 0 comment

I want to share my experience with this travel insurance, Kogan. I lost my wife to her sickness two days before my scheduled trip. I planned to go home to the place of my parents to attend their 50th wedding anniversary. I booked the flight a year ago and got myself a travel insurance in case something might happen. My wife died, and I had to cancel the trip. The insurance company was kind enough to accommodate me and not to ask me a lot of questions. They even helped me process the full refund by politely asking me their needed documents and guided me on the next steps I would need to take. I would be forever thankful to them. I didn't know at that time what to do because I had a lot of things going on. Also, the insurance representative that I talked to was accommodating, kind, and understanding...Read More

I want to share my experience with this travel insurance, Kogan. I lost my wife to her sickness two days before my scheduled trip. I planned to go home to the place of my parents to attend their 50th wedding anniversary. I booked the flight a year ago and got myself a travel insurance in case something might happen. My wife died, and I had to cancel the trip. The insurance company was kind enough to accommodate me and not to ask me a lot of questions. They even helped me process the full refund by politely asking me their needed documents and guided me on the next steps I would need to take. I would be forever thankful to them. I didn't know at that time what to do because I had a lot of things going on. Also, the insurance representative that I talked to was accommodating, kind, and understanding.

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Great Service

  • Review by George Hazon
  • Sun May 2020, 6:20 pm
  • 28 comment

I was supposed to go on vacation two months ago, but a medical emergency happened to me. I had to see my doctor because I developed severe allergies from my medicines. Thankfully, I availed the travel insurance of Kogan in trip cancellation. The insurance company acknowledged my request after filing it and well-understood my concern. The insurance representative helped me, answered my queries, and informed me on how to go about the process. I liked that I had peace of mind because they handled my case professionally. I gave them the necessary documents, which were not too many. When I asked for the status, they promptly gave me a reply. I was able to contact them quickly. They approved my claim request, which I got after about a month. The overall experience was great. I would recommend this to other travelers who need peace of mind in case an emergency comes in...Read More

I was supposed to go on vacation two months ago, but a medical emergency happened to me. I had to see my doctor because I developed severe allergies from my medicines. Thankfully, I availed the travel insurance of Kogan in trip cancellation. The insurance company acknowledged my request after filing it and well-understood my concern. The insurance representative helped me, answered my queries, and informed me on how to go about the process. I liked that I had peace of mind because they handled my case professionally. I gave them the necessary documents, which were not too many. When I asked for the status, they promptly gave me a reply. I was able to contact them quickly. They approved my claim request, which I got after about a month. The overall experience was great. I would recommend this to other travelers who need peace of mind in case an emergency comes in.

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Quite Good

  • Review by Amy Jones
  • Sun May 2020, 6:20 pm
  • 697 comment

I was supposed to go on vacation two months ago, but a medical emergency happened to me. I had to see my doctor because I developed severe allergies from my medicines. Thankfully, I availed the travel insurance of Kogan in trip cancellation. The insurance company acknowledged my request after filing it and well-understood my concern. The insurance representative helped me, answered my queries, and informed me on how to go about the process. I liked that I had peace of mind because they handled my case professionally. I gave them the necessary documents, which were not too many. When I asked for the status, they promptly gave me a reply. I was able to contact them quickly. They approved my claim request, which I got after about a month. The overall experience was great. I would recommend this to other travelers who need peace of mind in case an emergency comes in...Read More

I was supposed to go on vacation two months ago, but a medical emergency happened to me. I had to see my doctor because I developed severe allergies from my medicines. Thankfully, I availed the travel insurance of Kogan in trip cancellation. The insurance company acknowledged my request after filing it and well-understood my concern. The insurance representative helped me, answered my queries, and informed me on how to go about the process. I liked that I had peace of mind because they handled my case professionally. I gave them the necessary documents, which were not too many. When I asked for the status, they promptly gave me a reply. I was able to contact them quickly. They approved my claim request, which I got after about a month. The overall experience was great. I would recommend this to other travelers who need peace of mind in case an emergency comes in.

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Good & cheap

  • Review by Lucy
  • Sun May 2020, 6:20 pm
  • 65 comment

Put through a small claim ($200) & was paid out within 2 weeks. Definitely recommend..Read More

Put through a small claim ($200) & was paid out within 2 weeks. Definitely recommend

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Kogan FAQ's

Is there an age limit for purchasing a Kogan travel insurance policy?

Yes, their policies are only available to travellers under the age of 79 years.

Are kids really covered for free?

Yes. Kids under the age of 21 get free cover, granted that they’re unemployed at the time of the trip, and will be accompanied by a parent or grandparent during the journey.

Does the policy cover pre-existing medical conditions?

Yes, Kogan travel insurance covers many pre-existing medical conditions including acne, cataracts, diabetes, sleep apnea, osteoporosis and hypertension to name but a few.

Is the cover available to non-Australian residents?

No, unfortunately the cover is only available to permanent Australian residents.

Will I be covered for overseas medical costs due to unexpected illness?

If the treatment you received costs less than $1,000, Kogan will reimburse you for the expense, however, you’ll have to provide receipts of the treatment costs upon return as proof.

Is there a way to reduce or remove my excess?

Yes, you can remove the excess by paying extra on your premium.

Who is Kogan travel insurance underwritten by?

They are underwritten by Hollard Insurance Company.

Four Fast Facts

No age limit

Multi trip age limit Under 65

Multi trip duration 90 days

Luggage cover $750 per item limit

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