Do I need travel insurance if I am heading on a cruise or a domestic cruise?
Yes! Many people don't realise that even if you're on a cruise in Australian waters you need cruise cover. Once you have left port you are no longer covered by Medicare or your usual health insurance provider. Be sure to check with your provider.
How many people can one policy cover?
You can cover up to 10 travellers in one policy.
What is the maximum trip duration for individual journeys within the multi-trip cover policy?
30, 45 or 60 days for each individual trip depending on your package.
Are cruises covered?
Yes. All you have to do is input ‘Pacific’ when selecting your destination and you’ll be covered from shore to ship.
Is there a way to decrease or remove my excess?
Yes, you can decrease your excess to $100 or cancel it to $0, granted that you’re willing to pay extra on your premium.
Are there any extras that I can take advantage of in my policy?
You have the option to increase the limit placed on your rental car excess cover, as well as the limit placed on individual items in your personal effects and luggage for up to $500 per item. You can also add cover for pre-existing medical conditions, and winter sports cover for activities like skiing and snowboarding.
What is the age limit for Australia Post travel insurance?
You have to be under the age of 85 years to purchase a policy from Australia Post.
Who is Australia Post underwritten by?
They are underwritten by Great Lakes Australia.