Use our travel insurance comparision to help you save time, worry & loads of money!

AAMI Insurance Reviews

Aami offers flexible insurance cover for Aussies between the ages of 18 and 65 years old, as well as their kids who are under the age of 18. The cover includes 24/7 international emergency medical assistance, stopover cover for up to 72 hours, and is underwritten by the reputable Allianz Australia Insurance Limited.

Overall rating 4.3/5
8 Reviews

yhrkdbcchealiavqidq

  • Review by ebhyfrock
  • Tue Sep 2020, 3:33 am
  • 75 comment

phd thesis database http://thesiswritinghelpfvb.com/ - help with a thesis statement help with writing thesis help me write a thesis thesis statement help..Read More

phd thesis database http://thesiswritinghelpfvb.com/ - help with a thesis statement help with writing thesis help me write a thesis thesis statement help

75 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

excellent customer service

  • Review by Hamish Funnell
  • Tue Sep 2020, 3:33 am
  • 1 comment

I am sharing here my recent experience with Aami. I have long been dreaming of visiting Germany; it was my dream destination. Two months ago, I purchased an airline ticket and booked hotel accommodation in Berlin. I was pursuing my dream. I already drafted my itinerary in Berlin, and each day, I looked forward to spending my morning there. A month ago, coronavirus broke out in Italy, and my mom made me reconsider my trip since Germany was relatively close to Italy. I was very much eager to go despite the warning. Two weeks later, cases of such disease rose, and it frightened me. With my anxiety, I asked Aami to help me cancel and refund my prepaid expenses for this trip. They refused at first because it was too soon to cancel. But after explaining to them the implications of my journey, they gladly approved. They told me to ask the refund from the agencies where I made the reservation so that I could move the applicability of the travel insurance I brought from them. I appreciated that suggestion well because it helped me manage my finances as well...Read More

I am sharing here my recent experience with Aami. I have long been dreaming of visiting Germany; it was my dream destination. Two months ago, I purchased an airline ticket and booked hotel accommodation in Berlin. I was pursuing my dream. I already drafted my itinerary in Berlin, and each day, I looked forward to spending my morning there. A month ago, coronavirus broke out in Italy, and my mom made me reconsider my trip since Germany was relatively close to Italy. I was very much eager to go despite the warning. Two weeks later, cases of such disease rose, and it frightened me. With my anxiety, I asked Aami to help me cancel and refund my prepaid expenses for this trip. They refused at first because it was too soon to cancel. But after explaining to them the implications of my journey, they gladly approved. They told me to ask the refund from the agencies where I made the reservation so that I could move the applicability of the travel insurance I brought from them. I appreciated that suggestion well because it helped me manage my finances as well.

1 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

excellent service

  • Review by Elijah Godfrey
  • Tue Sep 2020, 3:33 am
  • 0 comment

I lost my credit cards when I was in Amsterdam. I was in their public transportation when it happened. Before the banks that issued it blocked the stolen cards, the thief had already purchased items. Along with the credit cards was my passport. Hence I could not fly home. I contacted Aami and asked for help. I told them what happened, and submitted to them a written report of what happened. The police duly noted this report in the area. Aami immediately reached out to the issuer of the passport to inform them about what to me. Regarding my other belongings, such as credit cards, they also reached the bank and negotiated for a reversal. Thankfully, the bank agreed because a third-party was involved in attesting. If not for Aami, I would not have known what to do next because I was traumatized by what happened to me. Thank you, and a good job, Aami...Read More

I lost my credit cards when I was in Amsterdam. I was in their public transportation when it happened. Before the banks that issued it blocked the stolen cards, the thief had already purchased items. Along with the credit cards was my passport. Hence I could not fly home. I contacted Aami and asked for help. I told them what happened, and submitted to them a written report of what happened. The police duly noted this report in the area. Aami immediately reached out to the issuer of the passport to inform them about what to me. Regarding my other belongings, such as credit cards, they also reached the bank and negotiated for a reversal. Thankfully, the bank agreed because a third-party was involved in attesting. If not for Aami, I would not have known what to do next because I was traumatized by what happened to me. Thank you, and a good job, Aami.

0 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

excellent customer service

  • Review by Hayden Bootes
  • Tue Sep 2020, 3:33 am
  • 28 comment

Aami’s cancellation policy is very comprehensive. When my trip got canceled because of an organized labor strike that closed a road in Jakarta, I called Aami and asked if they could give me accommodation. They said that my travel insurance plan covered this and that I could claim it after my return to Australia. I was also able to claim the travel agent’s cancellation fee because of what happened. They also made me rebook my flight for free, with my airline of choice. I filed everything online, which was convenient. I continued the process in Australia, but, to my surprise, they released the total refund ten business days after our last engagement. Their representative also seemed to be oriented with customer service because he kept on asking if I had anything else in mind. I would recommend Aami to my colleagues and would still get a package from them on my next trip...Read More

Aami’s cancellation policy is very comprehensive. When my trip got canceled because of an organized labor strike that closed a road in Jakarta, I called Aami and asked if they could give me accommodation. They said that my travel insurance plan covered this and that I could claim it after my return to Australia. I was also able to claim the travel agent’s cancellation fee because of what happened. They also made me rebook my flight for free, with my airline of choice. I filed everything online, which was convenient. I continued the process in Australia, but, to my surprise, they released the total refund ten business days after our last engagement. Their representative also seemed to be oriented with customer service because he kept on asking if I had anything else in mind. I would recommend Aami to my colleagues and would still get a package from them on my next trip.

28 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

excellent service

  • Review by Samuel Kubary
  • Tue Sep 2020, 3:33 am
  • 217 comment

Our family usually travels. During our last trip, my husband and I went with my son, Lucas, to Tokyo to visit famous places like the Tokyo Tower and dine at places Ichiran. Lucas was only 17 years at that time. Something happened. We brought my husband to the hospital because of the discomfort that he felt. We canceled other plans like visiting Osaka, even if we purchased airline tickets and hotel accommodation for it. I checked with Aami my options, and they told me the steps that I needed to take. I was also required to comply with the required documents. They also helped me find their partner hospital in Japan. I told them that I was with my son, Lucas, who was only 17 years old. They gladly offered me the child care support, and that I did not have to pay anything besides because the plan that we bought was comprehensive. I thanked them enough for helping me in that hard situation...Read More

Our family usually travels. During our last trip, my husband and I went with my son, Lucas, to Tokyo to visit famous places like the Tokyo Tower and dine at places Ichiran. Lucas was only 17 years at that time. Something happened. We brought my husband to the hospital because of the discomfort that he felt. We canceled other plans like visiting Osaka, even if we purchased airline tickets and hotel accommodation for it. I checked with Aami my options, and they told me the steps that I needed to take. I was also required to comply with the required documents. They also helped me find their partner hospital in Japan. I told them that I was with my son, Lucas, who was only 17 years old. They gladly offered me the child care support, and that I did not have to pay anything besides because the plan that we bought was comprehensive. I thanked them enough for helping me in that hard situation.

217 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

excellent service

  • Review by Oscar Purser
  • Tue Sep 2020, 3:33 am
  • 7 comment

My luggage got maliciously damaged upon my return from Vietnam. I immediately reported it to the airport officials and sought for damage claims from Aami. They asked if I did take care of my luggage and that the damage was not there before. Thankfully, I got some photos of my bags. I know it is weird, but I am the person who often doubts about and always thinks anything can happen. So I regularly take photos of luggage before heading out and even before dropping it in any check-in counter. I submitted this to Aami as further proof that everything was okay before it arrived in Australia. It took time before Aami approved the damage claim request. Six business days after I applied, I made a follow-through and asked one of their representatives the status. She said it was still for approval. Two days after, the refund was released. Somehow I could say that they were efficient despite their usual strictness...Read More

My luggage got maliciously damaged upon my return from Vietnam. I immediately reported it to the airport officials and sought for damage claims from Aami. They asked if I did take care of my luggage and that the damage was not there before. Thankfully, I got some photos of my bags. I know it is weird, but I am the person who often doubts about and always thinks anything can happen. So I regularly take photos of luggage before heading out and even before dropping it in any check-in counter. I submitted this to Aami as further proof that everything was okay before it arrived in Australia. It took time before Aami approved the damage claim request. Six business days after I applied, I made a follow-through and asked one of their representatives the status. She said it was still for approval. Two days after, the refund was released. Somehow I could say that they were efficient despite their usual strictness.

7 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

Excellent Service

  • Review by Ali Randell
  • Tue Sep 2020, 3:33 am
  • 81 comment

I woke up on the wrong side of the bed one day on one of my trips. I visited Boracay late last year to spend some time with my fiancée. It was both our first time in the Philippines and especially in Boracay. I got food poisoned. I was rushed to the hospital to seek medical attention. My fiancée contacted our Aami since we got ourselves travel insurance. They asked for my current status and offered to find a medical facility for me within the area, to which we refused because we were already in the hospital. They also assured my fiancé that they were going to make a direct payment of hospital bills on our behalf to the hospital where I was. It was convenient and, at the same time, helping me. I appreciated that service of Aami because it was all just my fiancé. Thank you that you were with us in that trying time...Read More

I woke up on the wrong side of the bed one day on one of my trips. I visited Boracay late last year to spend some time with my fiancée. It was both our first time in the Philippines and especially in Boracay. I got food poisoned. I was rushed to the hospital to seek medical attention. My fiancée contacted our Aami since we got ourselves travel insurance. They asked for my current status and offered to find a medical facility for me within the area, to which we refused because we were already in the hospital. They also assured my fiancé that they were going to make a direct payment of hospital bills on our behalf to the hospital where I was. It was convenient and, at the same time, helping me. I appreciated that service of Aami because it was all just my fiancé. Thank you that you were with us in that trying time.

81 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

Awesome Helpfull

  • Review by Robert
  • Tue Sep 2020, 3:33 am
  • 2 comment

I have reviewed it, they were super helpful...Read More

I have reviewed it, they were super helpful.

2 comment on this review

Add Your Comment
By submitting a comment, you accept our Review Guidelines and Terms of Use.
Close
Overall Rating
Customer Experience
Value for Money
Claims Experience
Verified Review Aerspiciatis unde omnis iste natus error sit voluptatem.

AAMI FAQ's

What is excess?

Excess is an amount of money charged if you make a claim with an individual provider. Keep in mind that excess is charged per event.

How much do travel agents and airlines charge for travel insurance?

Be careful when you auto-select travel insurance through travel agents and/or airlines as they tend to charge up to 50% commission on the price of the policies they sell. Buy direct and don't pay for convenience.  We recommend you read reviews for each travel insurance company before deciding on one!

Are the prices see per person, or per policy?

In most cases the policy is per person, depending on how many people you include in your quote.

Does Aami travel insurance cover any sports?

Yes, it covers certain sporting activities like skiing and surfing, but it doesn’t cover others like hunting, abseiling, mountain climbing, football etc.

Is car hire excess covered in my policy?

Yes, although Aami does not cover the hired car, you will be covered for any excess costs that you have to pay for it.

Are my travel documents covered?

Yes, Aami covers travel documents such as visas, tickets and passports, but they don’t cover traveller’s checks, debit cards, credit cards or cash.

Are medical expenses included in my cover?

Yes, the company provides unlimited medical cover including cover for any injuries or illnesses sustained while travelling, as well as dental care. However, it doesn’t provide cover for pre-existing medical conditions or injuries and illnesses that were sustained in Australia, or that are covered by Medicare.

How long is my cover valid for?

Your Aami travel insurance cover will be valid for 180 days, or in the case of cancelled trips, from the date in which the policy was issued to the date on which it ends.

Will my policy cover overseas work?

Yes, but on condition that the work is for an Australian employer, and was a part of your arrangements before you left for your trip.

Four Fast Facts

No age limit

Multi trip age limit Under 65

Multi trip duration 90 days

Luggage cover $750 per item limit

Travel insurance reviews

Read reviews on Australia's Travel Insurance Companies or share your experience with the rest of us!

Write A Review Read Reviews

Our travel insurance reviews helps you save time, worry and loads of money!