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stonewall when claiming

  • Review by craigh mcneill
  • 2019-01-04 08:21:05
  • 1 comment

When our overseas transport, our flight, was delayed, it meant that we would not arrive on time. We caught the next flight possible. this is the response. first uploaded receipts - they said they did not get them emailed PDF's and JPG's - they said unable to open them recompiled with alternate programs - they accepted them Section 13 Alternate Transport Expenses, states “We will pay your Reasonable additional travel expenses to reach a wedding, funeral, conference, sporting event or prepaid travel/tour arrangements on time if your scheduled overseas transport is cancelled, delayed, shortened or diverted and that means you would not arrive on time. Our prepaid travel/tour arrangement was to arrive in Brisbane, prepaid on the 1/9/2018. they replied "We appreciate you wanted to return home from your trip on time, however, arriving home is not a planned event" then " Pre-booked tour arrangements in this instance refer to tours provided by tour operated by tour companies and guides. Self guided arrangements are not considered tours." They constantly quote words that are not in their PDS or refer you sections that mean where you don’t meet the criteria. they try to discourage you off from claiming. ..Read More

When our overseas transport, our flight, was delayed, it meant that we would not arrive on time. We caught the next flight possible. this is the response. first uploaded receipts - they said they did not get them emailed PDF's and JPG's - they said unable to open them recompiled with alternate programs - they accepted them Section 13 Alternate Transport Expenses, states “We will pay your Reasonable additional travel expenses to reach a wedding, funeral, conference, sporting event or prepaid travel/tour arrangements on time if your scheduled overseas transport is cancelled, delayed, shortened or diverted and that means you would not arrive on time. Our prepaid travel/tour arrangement was to arrive in Brisbane, prepaid on the 1/9/2018. they replied "We appreciate you wanted to return home from your trip on time, however, arriving home is not a planned event" then " Pre-booked tour arrangements in this instance refer to tours provided by tour operated by tour companies and guides. Self guided arrangements are not considered tours." They constantly quote words that are not in their PDS or refer you sections that mean where you don’t meet the criteria. they try to discourage you off from claiming.

1 comment on this review

I too had a similar issue with Itrek, very confusing process & did not get my claim paid out.

Reply from Jane

2019-01-10 05:03:42
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Good & cheap

  • Review by Lucy
  • 2018-07-08 05:22:56
  • 3 comment

Put through a small claim ($200) & was paid out within 2 weeks. Definitely recommend..Read More

Put through a small claim ($200) & was paid out within 2 weeks. Definitely recommend

3 comment on this review

what about your excess?

Reply from craigh mcneill

2019-01-04 08:22:17

Hi this is kinda of off topic but I was wanting to know if blogs use WYSIWYG editors or if you have to manually code with HTML. I'm starting a blog soon but have no coding skills so I wanted to get guidance from someone with experience. Any help would be greatly appreciated! https://bookingsilo.trade/wiki/Is-An-Antisnoring-Pillow-The-Cure-To-heavy-Snoring

Reply from Gregory

2018-10-13 19:46:16

Hi this is kinda of off topic but I was wanting to know if blogs use WYSIWYG editors or if you have to manually code with HTML. I'm starting a blog soon but have no coding skills so I wanted to get guidance from someone with experience. Any help would be greatly appreciated! https://bookingsilo.trade/wiki/Is-An-Antisnoring-Pillow-The-Cure-To-heavy-Snoring

Reply from Gregory

2018-10-13 19:45:57
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John

  • Review by Smithk470
  • 2018-05-27 20:59:17
  • 0 comment

1 Program you'r planting of crops to coincide whenever you can log onto your farm to reap them. gaffbddddgbaaded..Read More

1 Program you'r planting of crops to coincide whenever you can log onto your farm to reap them. gaffbddddgbaaded

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Best travel insurance provider

  • Review by Mark
  • 2018-05-10 02:56:08
  • 19 comment

I have been travelling the world for years & have found travel insurance direct to be the best insurance company...Read More

I have been travelling the world for years & have found travel insurance direct to be the best insurance company.

19 comment on this review

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Really good

  • Review by Jack
  • 2018-05-10 02:55:21
  • 4 comment

A lot of people give Woolworths insurance a bad wrap, but i have had a few claims with them without any issue..Read More

A lot of people give Woolworths insurance a bad wrap, but i have had a few claims with them without any issue

4 comment on this review

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Happy with 1cover

  • Review by Soph
  • 2018-05-10 02:54:34
  • 0 comment

I have been using 1cover for years & have never had any issues...Read More

I have been using 1cover for years & have never had any issues.

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Easy to use

  • Review by Jack
  • 2018-04-12 23:48:43
  • 0 comment

I always use itrek when going on holiday, i have not yet put through a claim with them but their policy pricing is very competitive...Read More

I always use itrek when going on holiday, i have not yet put through a claim with them but their policy pricing is very competitive.

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Helpful

  • Review by Henry
  • 2018-04-12 23:47:34
  • 0 comment

I used Fastcover for my travel insurance & found them to be very helpful. Claim was paid out in 3 weeks...Read More

I used Fastcover for my travel insurance & found them to be very helpful. Claim was paid out in 3 weeks.

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Good experience

  • Review by Jane
  • 2018-04-03 10:10:23
  • 0 comment

Their phone support is very helpful..Read More

Their phone support is very helpful

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Good, but lengthy process

  • Review by Callum
  • 2018-03-27 23:47:57
  • 0 comment

I had my bag stolen at Hanoi's Noi Ba airport which had my passport, laptop & cash in it. The claims process with Woolworths was lengthy & at first they tried to pay out my claim in a gift card which i was not interested in. They ended up paying out the claim in full, the process took around 4 weeks in total...Read More

I had my bag stolen at Hanoi's Noi Ba airport which had my passport, laptop & cash in it. The claims process with Woolworths was lengthy & at first they tried to pay out my claim in a gift card which i was not interested in. They ended up paying out the claim in full, the process took around 4 weeks in total.

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Good experience

  • Review by Shaun
  • 2018-03-27 23:33:20
  • 0 comment

Got my travel insurance with NRMA when i went to Bali. Had my phone stolen & NRMA paid the claim out quickly...Read More

Got my travel insurance with NRMA when i went to Bali. Had my phone stolen & NRMA paid the claim out quickly.

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Awesome & easy

  • Review by Mark
  • 2018-03-27 01:00:35
  • 0 comment

Have been using TID for years. I have made a few claims with them which have been pain free. The claims to take a few weeks to process but they are super helpful, especially when it came to my claim when the Volcano eruption. Love their app too...Read More

Have been using TID for years. I have made a few claims with them which have been pain free. The claims to take a few weeks to process but they are super helpful, especially when it came to my claim when the Volcano eruption. Love their app too.

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Really good

  • Review by Pete
  • 2018-03-25 09:27:40
  • 0 comment

Awesome experience with submitting my claim, it was a tricky one but the staff were very helpful. Will use again...Read More

Awesome experience with submitting my claim, it was a tricky one but the staff were very helpful. Will use again.

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Steer clear

  • Review by Sarah
  • 2018-03-19 07:55:55
  • 0 comment

Basically, dragged out my claim for more than 3 months. I did finally get my claim processed, but they made me jump through so many hoops...Read More

Basically, dragged out my claim for more than 3 months. I did finally get my claim processed, but they made me jump through so many hoops.

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My go to

  • Review by Jules
  • 2018-03-16 01:52:20
  • 0 comment

I always use Columbus when travelling. Thankfully haven't had to put in a claim yet, but they make it very easy to get insurance...Read More

I always use Columbus when travelling. Thankfully haven't had to put in a claim yet, but they make it very easy to get insurance.

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Awesome Helpfull

  • Review by Robert
  • 2018-03-15 13:54:12
  • 0 comment

I have reviewed it, they were super helpful...Read More

I have reviewed it, they were super helpful.

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Awesome

  • Review by Marie
  • 2018-03-15 09:49:47
  • 9617 comment

Paid out my claim of $1500 in 3 weeks. Had my bag stolen in Vietnam & they were super helpful...Read More

Paid out my claim of $1500 in 3 weeks. Had my bag stolen in Vietnam & they were super helpful.

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